Custom Neon Boards

Effective Date: [Insert Date]

At Custom Neon Boards, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect at Custom Neon Boards

We collect personal information to provide you with the best shopping experience and to fulfill your orders. The information we collect may include:

• Personal Details: Name, email address, phone number, and mailing address to process and deliver your order.
• Payment Information: Billing address and payment details (securely processed by third-party payment providers).
• Order Information: Purchase history, custom requests, and delivery details for fulfilling your orders and providing customer service.
• Usage Data: IP address, browser type, device information, and browsing behavior to help us improve our website’s performance and user experience.

2. How We Use Your Information at Custom Neon Boards

The information we collect is used to:

• Process and Deliver Orders: We need your personal and payment information to process orders and deliver the neon signs you’ve purchased.
• Provide Customer Support: We use your information to respond to inquiries, resolve issues, and provide after-sales support.
• Send Order Updates and Promotional Communications: We will only send you promotional content if you opt-in. You can opt-out of marketing communications at any time by following the unsubscribe link in our emails.
• Improve Our Website and Services: We analyze user data to optimize our website, products, and services for a better experience.
• Fraud Prevention: We use your information to detect and prevent fraudulent transactions or unauthorized use of our services.

3. Sharing Your Information with Custom Neon Boards Partners

We do not sell or trade your personal information to third parties. However, we may share data with trusted third parties for specific purposes:

• Payment Processors: To securely process your payment during checkout.
• Shipping Partners: To deliver your orders to the correct address.
• Marketing Platforms: For email promotions or ads (only if you have opted in).
• Legal Compliance: If required by law, or to protect our rights, we may need to disclose your information to comply with legal obligations or prevent harm.

4. Cookies and Tracking Technologies on Custom Neon Boards Website

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us collect information about your usage of our website, such as the pages you visit, the links you click, and how long you stay on each page. This data helps us improve our website and provide a more personalized experience.

You can manage cookie preferences through your browser settings. By continuing to use our website, you consent to our use of cookies.

5. Custom Neon Boards Data Security Measures

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure server technologies, and regular monitoring of our systems.

While we take all necessary precautions to protect your information, it’s important to note that no online platform can guarantee absolute security. Please use caution when sharing personal data online.

6. Your Rights Regarding Custom Neon Boards Information

As a customer, you have certain rights regarding your personal information, including:

• Accessing Your Data: You have the right to request a copy of the personal information we hold about you.
• Correcting or Deleting Your Data: If your information is inaccurate or incomplete, you can request corrections or ask for your data to be deleted.
• Opting Out of Marketing Communications: You can opt-out of receiving marketing emails at any time by following the instructions in the email or contacting us directly.

To exercise these rights, please contact us at privacy@customneonboards.com.

7. Third-Party Links on Custom Neon Boards Website

Our website may contain links to third-party websites for your convenience or reference. Please be aware that we are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to Custom Neon Boards Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will take effect immediately upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Custom Neon Boards for Privacy Inquiries

If you have any questions or concerns about this Privacy Policy, or if you need to exercise your rights regarding your personal information, please reach out to us:

• Email: privacy@customneonboards.com
• Address: [Insert Business Address]

Your privacy is important to us, and we are committed to ensuring that your personal information is protected. Thank you for trusting Custom Neon Boards with your data.